Terms & Conditions

1. Rental Eligibility

To rent a vehicle from LetsDrive, you must be at least 21 years of age, hold a valid driving license (Saudi or international), and present a valid national ID or passport. A credit or debit card is required for the security deposit.

2. Booking and Payment

All bookings must be confirmed with a valid payment method. The security deposit will be held at the time of booking and released within 5–7 business days after the vehicle is returned in satisfactory condition.

3. Vehicle Use

Rental vehicles are for use within Saudi Arabia only, unless prior written approval has been obtained. Sub-renting, off-road use, and transporting illegal goods are strictly prohibited.

4. Fuel Policy

Vehicles are provided with a full tank of fuel. The vehicle must be returned with the same level of fuel. A refueling fee will apply if the vehicle is returned with less fuel than when rented.

5. Damage and Insurance

The renter is liable for any damage to the vehicle during the rental period. Our protection plans (Basic, Standard, Premium) can reduce or eliminate your liability. Please review protection options at the time of booking.

6. Cancellation Policy

Cancellations made more than 24 hours before the scheduled pickup time are free of charge. Cancellations within 24 hours may incur a charge equivalent to one day's rental fee.

7. Late Returns

A grace period of 2 hours is allowed for late returns. Beyond this period, an additional day's charge will be applied.

8. Traffic Violations

The renter is solely responsible for any traffic fines, violations, or penalties incurred during the rental period. These charges, plus an administration fee, will be billed to the renter.

9. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms shall be subject to the jurisdiction of the Saudi courts.

10. Contact

For any queries regarding these terms, please contact us at sales@letsdrive.sa or call +966 11 518 9118.